2025

Annual
Report

A Century of Hope:
Our Iconic Hartford Campus Turns 100

A Message from our Board Chair and President & CEO

Dear Friends,

All non-profit organizations are required to produce an annual report detailing their financial performance, operational successes and management structure. While this annual report checks all those boxes, we strive to do much more. Our goal is to help you feel the impact The Village’s programs have on our clients. When you hear their stories, you understand why we do this work and why our partners are so dedicated to our mission

We set ambitious goals and hold each other accountable because the stakes are so high. Last fiscal year, The Village helped more than 20,000 families break cycles of trauma and pain. A once neglected child felt loved by a Village foster parent. A scared teenager found peace at our Urgent Crisis Center. An overwhelmed single mother discovered her resilience through our outpatient therapy program and Financial Opportunity Center®.

None of this happens without you: our donors, ambassadors, auxilians, government partners and friends. The Village’s deep connection with the community goes back more than 200 years. In fact, our iconic campus on Albany Avenue in Hartford reached a milestone in 2025, celebrating 100 years of serving as a haven for children. In March, we welcomed families back for an emotional reunion, with some adoptees returning for the first time in decades. The Village story cannot fully be told without their stories—and yours. 

Your support helps to make us better—and ensures that together we can keep building a community of strong, healthy families who protect and nurture children. 

Curt Cameron, Board Chair

Hector Glynn, President & CEO

100 Years of Healing and Hope:
1680 Albany Avenue

For a century, 1680 Albany Avenue in Hartford has been more than just an address—it’s been a lifeline. Since 1925, The Village campus has stood as a cornerstone for families in need across Greater Hartford, continually transforming to meet the most urgent needs of each generation.

The Albany Avenue campus opened on land generously donated by Reverend Francis Goodwin, just as the Great Depression was looming. Originally established as an orphanage, it quickly grew into a sanctuary for women and children—including those awaiting adoption or placement in foster care.

Arranged in a neighborhood of brick cottages and set within a sprawling 32 acres, the campus embodies a spirit of community and a mantra that The Village has been living by for more than 200 years: it takes a village to raise a child.

Reverend Goodwin’s gift became a beacon of hope for children in crisis—a place of safety and healing, especially during the most turbulent times in history.

Thanks to a suggestion from board member Jeanmarie Cooper, whose husband Colin was adopted through The Village, we launched a campaign to reconnect with those whose lives had been touched by the campus. We invited families to return to campus for the first time in decades, and they brought with them powerful memories and heartfelt reflections on how The Village helped shape their lives. These are their stories.

Soon after the campus opened in 1925, The Village played a crucial role for Susan Ratzan’s family, long before Susan was even born. Susan’s grandmother was a very resourceful woman, ...
Scott knew he had been adopted from an early age. When he reached out to The Village to find out more about his early life, he learned about the challenges ...
When Janet was a baby, her biological mother sought support from The Village with the hopes of being able to keep Janet. She was a single mother in the 1960s ...
Heidi was the second child that her parents adopted from The Village, which is when her father gave her Bunky, her stuffed monkey that has been with her for 61 ...
Nancy and her husband did not think that they could have children of their own, but they were ready to welcome a baby into their loving home. They contacted The ...
Camille and her husband wanted to start a family, and like Nancy and her husband, decided their path would be through adoption. Camille remembers the day she received the phone ...
John and his wife had been thinking about adoption. When they attended a meeting at The Village to learn more about the process, they were told that there would soon ...
Vourn’s journey with The Village began unexpectedly — through Children’s Services Horse Show in Farmington, which once served as both a fundraiser for the organization and a qualifying event for ...
Village adoptees and adoptive parents returned to The Village’s 1680 Albany Avenue campus for the first time in decades at a special reunion event in 2025. They shared powerful stories ...

The Village Today

These are just a few of the countless stories from people whose lives have been forever changed by The Village.

As the needs of our community have grown and evolved, so too has The Village’s role. What began as an orphanage is now one of Connecticut’s largest nonprofit behavioral health and social service organizations—a trusted resource for children and families navigating trauma, mental health challenges and life’s most difficult moments.

The 1680 Albany Avenue campus has transformed into a one-of-a-kind, home-like youth psychiatric treatment facility. Today, it houses a range of life-changing programs, including one of the state’s new walk-in youth mental health Urgent Crisis Centers (UCCs), a children’s outpatient clinic, Eagle House—a psychiatric residential treatment facility—and an on-site school that helps children living at Eagle House learn, grow and thrive.

Hearing stories from people going back to the 1920s is amazing. It really emphasizes the duty in maintaining the legacy of an amazing organization that has stepped up to make a difference in the community.

We continually work to ensure our buildings and recreational spaces offer the safest and most nurturing environment possible for every child who spends time on campus as they heal from trauma—whether it’s for a few hours each day after school or 24/7 for six months.

While the challenges facing children and families have changed over the decades, The Village’s mission has remained unwavering: to build a community of strong, healthy families who protect and nurture children. And as we look ahead to the next 100 years, that commitment is stronger than ever.

MILESTONES OF OUR HISTORIC CAMPUS

The Next 100 Years:
Time for a transformation

The Challenge

The campus largely looks the same today as it did in 1925. Space is abundant, but there are currently limited opportunities for structured play and recreation. Play is crucial for children who have experienced trauma as it serves as a therapeutic tool that can aid in their emotional and psychological healing. Residential and school buildings have not been updated in decades.

The Opportunity

The new fence surrounding the campus was the first step in creating a safer space for children that can be transformed into a versatile, recreational area. The transformed campus, upgraded residential facility and school will play a key role in the healing process, offering children a pathway to navigate and overcome challenges while rediscovering joy and creativity in their lives.

The Details

Our goal is to create more opportunities for structured play, togetherness, outdoor gatherings and socializing, as well as enhance the living quarters and school.

These additions and improvements will:

  • Allow the recreational offerings to expand to meet the needs of more youth and families.
  • Be a catalyst to introduce new activities that can turn into healthy, life-long interests that aid in children’s continued recovery.
  • Open the campus to be used concurrently by multiple groups.
  • Allow for a new creative intervention curriculum to be implemented across many disciplines—family therapy sessions can include more play, family and sibling visits could mirror a more realistic setting and creative groups like art, theater, yoga and dance can be added.
  • Provide a safe, healing environment through therapeutic interior design and upgraded
    safety features.

Will You Help?

This critical campus transformation includes:

New recreational space

New fencing

Renovation of residential buildings and
the school

Total cost: $3.4 million. The Village is working to pay for this campus transformation through grant funding and corporate and individual donors.

The Village is central to the state’s effort to address its mental health crisis. With its ability to help children with varying levels of acuity and needs (walk-in, outpatient, short and long-term residential mental health treatment), there is no other place of its kind in Connecticut.

Help us meet our goal. Plus, learn about exciting naming opportunities:

The Village Program Directory

The Village serves approximately 20,000 children, teens and adults each year.

Many of The Village’s programs are opened to the public; others are accessed by referrals. All programs accept clients regardless of their ability to pay.

Facing the threat of losing her home, Shanbrelle found hope and stability through The Village. The array of support she received helped her keep her house, provide for her children, ...
After the tragic loss of her children's father, Annie faced unimaginable challenges—including homelessness and the emotional toll of grief. But with the support of The Village, she found the strength ...
Christina and George found strength in The Village during their parenting journey. From practical support, like diapers and food, to emotional support, like guidance and understanding, The Village helped their ...
After suffering a stroke and being unable to work, Raye struggled with financial stress and uncertainty. A chance radio ad led her to The Village’s Volunteer Income Tax Assistance (VITA) ...

Client Satisfaction

Client feedback and input is key to our ability to provide quality, effective services. While we are always looking for ways to improve, we are pleased with the results of this year’s surveys. Here’s a sample of client feedback from our more than 40 programs at The Village.

Outcomes

Our impact can be found in the thousands of children, adults and families who have overcome enormous challenges to achieve real and meaningful change in their lives with help from the treatment, services and advocacy of The Village.

Our wraparound approach includes individual and family counseling, group home, residential and outpatient treatment, school-based support programs and in-home family strengthening. Our goal each day is to do whatever it takes to improve the health, well-being and success of children, adults and families.

The Second Chance Shops—thrift boutiques located in Glastonbury, Simsbury, Suffield and West Hartford—are staffed and managed by more than 500 Auxiliary volunteers. ...
Dian Friedman has been a dedicated volunteer at The Village’s Suffield Second Chance Shop since 1973. For more than 50 years, the shop has been a central part of her ...

Financial Report

The Village Board and executive leadership are committed to safeguarding the agency’s assets and operating its programs in a cost-efficient manner with optimal results.

This dedication to fiscal oversight and a disciplined management style has enabled the organization to experience significant planned growth and commendation from regulators, funders and lenders.

The generosity of donors and the commitment of our staff have placed The Village in the top tier of fiscally strong non-profit providers.

About The Village

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

In 2025, The Village was named a Top Workplace by The Hartford Courant for the sixth consecutive year, an honor made possible by the energy and dedication of more than ...
Governor Lamont, former DCF Commissioner Jodi Hill-Lilly, leaders and service providers from across the state came together at The Village to discuss a recent surge in the number of youth deaths by suicide in CT and how to prevent these tragedies with critical resources like The Village’s walk-in youth mental health Urgent Crisis Center in Hartford, mobile crisis support through 2-1-1, and more.
Village President & CEO Hector Glynn and Chief Medical Officer Dr. Laine Taylor spoke alongside U.S. Senator Richard Blumenthal about resources to help youth who are experiencing a crisis or challenges with their mental health.
Village President & CEO Hector Glynn and Chief Medical Officer Dr. Laine Taylor spoke alongside U.S. Senator Richard Blumenthal about resources to help youth who are experiencing a crisis or challenges with their mental health.

Mission

To build a community of strong,
healthy families who protect
and nurture children.

Diversity Statement

The Village’s commitment to diversity extends beyond our words.

Diversity fuels our mission.

We believe that we are stronger and better when we actively include diverse people and thought to guide our practices and engagement with others. Through our diversity we learn fundamental truths, discover opportunities to create a more inclusive society, and enact real change.

100 Years of Healing and Hope: 1680 Albany Avenue

Time For a Transformation

Program Directory

Client Satisfaction

Outcomes

A Life Woven with Purpose—Dian’s Story

Giving

Financial Report

About The Village