Our walk-in Urgent Crisis Centers (UCC) provide outpatient services for children and teens who are experiencing an urgent mental or behavioral health crisis, including:
- Thoughts of suicide or self-injury
- Feelings of depression, anxiety or hopelessness
- Out-of-control behaviors
- Substance misuse
- Any mental health crisis
No appointment or referral is necessary.
While at the UCCs, trained staff will:
- Provide crisis stabilization support
- Complete a comprehensive mental health assessment
- Work with your family to develop a safety plan
- Connect your child directly to additional services
This program is not an Emergency Department. If a youth needs immediate medical attention, call 9-1-1 or go to the nearest hospital.
There are no beds in the UCCs. Our goal is to deescalate the crisis, complete the evaluation and connect you to services in under 24 hours.
Locations and Hours:
Hartford
1680 Albany Avenue, Hartford, CT 06105
Monday – Friday : 7:00am – 11:00pm
Saturday – Sunday : 10:00am – 6:00pm
The Hartford UCC is closed the following holidays: New Year’s Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day
Waterbury
141 East Main Street, Waterbury, CT 06702
Monday – Friday : 8:00am – 11:00pm
Saturday – Sunday : 10:00am – 6:00pm
The Waterbury UCC is closed the following holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day
