The Village Awarded Behavioral Healthcare and Human Services Accreditation From the Joint Commission

The Village for Families & Children has earned The Joint Commission’s Gold Seal of Approval® for Behavioral Healthcare and Human Services Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

The nation’s oldest and largest accrediting body in health care, The Joint Commission and its Gold Seal of Approval® are a widely recognized benchmark representing the most comprehensive evaluation process in behavioral and physical health care.

One of Connecticut’s largest and longest-serving human services organizations, The Village has been accredited by The Joint Commission since 2015 and is surveyed every three years to maintain accreditation. The latest accreditation is the third The Village has earned from The Joint Commission.

“The Village is committed to providing services of the highest quality,” said Village President and CEO Galo Rodriguez. “The Joint Commission accreditation reflects our dedication to our community and staff.”

Accreditation also provides a mark of distinction; The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by expert consensus to help health care organizations measure, assess and improve performance.

As part of the accreditation process, The Village underwent a rigorous, unannounced onsite review last October. During the visit, a team of Joint Commission reviewers evaluated compliance with behavioral healthcare and human services standards spanning several areas including emergency management, environment of care, infection prevention and control, leadership, medication management, and rights and responsibilities of persons served.

The Village is continuously in a state of preparation for the accreditation process with ongoing program reviews, internal auditing, monthly committee meetings, policy review and all-staff training to build Joint Commission procedures and policies into systems for everyday operations.

“As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend The Village for its continuous quality improvement efforts in patient safety and quality of care.”