Volunteer Income Tax Assistance | The Village


Still need to file? Get FREE tax help without leaving your home! Virtual VITA services have been extended until October 15 for Connecticut tax filers with 2019 incomes up to $56,000.

Sign up for free Virtual VITA assistance and schedule your own appointment at https://thevillage.jotform.com/201885482311959.

Volunteer Income Tax Assistance (VITA) provides free tax preparation services for low and moderate income individuals and families in the Greater Hartford, Enfield, Manchester, Vernon and Windham communities. VITA provides information, access and referrals to asset-building opportunities, financial education and other similar resources in these communities.

VITA also provides access to valuable credits, saving individuals and families money on costly tax preparation fees, and helping them avoid refund anticipation loans that predatory tax preparers encourage.

Virtual VITA Appointment Information:

To participate in the virtual VITA program, taxpayers must have access to technology (smartphone, tablet or computer) and access to WiFi. They must also have a valid phone number and email address.

MyFreeTaxes.com is also available for individuals who are interested in preparing their tax return online. MyFreeTaxes.com is free to all tax filers; there is no income requirement.

Items You’ll Need:


Want to help us spread the word about VITA? See our toolkit for shareable resources…

To prepare for a virtual VITA appointment, tax filers must gather the following items:

  • all their 2019 tax documentation
  • picture ID
  • social security cards or Taxpayer Identification Number
  • birth dates for the filer, spouse and dependents
  • wage and earnings statements (Form W-2, W2G, 1099-R, 1099-Misc from all their 2018 employers)
  • interest and dividend statements from banks
  • a copy of their 2018 tax return
  • proof of bank account routing numbers and account numbers for direct deposit of refunds
  • daycare payments and the daycare provider’s identification number
  • health coverage statements

Learn more about what to bring to your virtual VITA appointment here.

If you do not have a Social Security Number for you or a dependent, you should complete Form SS-5, Social Security Number Application. This form should be submitted to the nearest Social Security Administration Office.

VITA coalitions across Connecticut will continually assess the Center for Disease Control and Prevention and Connecticut social distancing guidelines to determine if VITA sites may be re-opened.

The Village is proud to partner with the United Way of Central and Northeastern Connecticut, and United Way of Connecticut/2-1-1.