Urgent Crisis Center (UCC)

Now Open!

Our walk-in Urgent Crisis Center (UCC) provides outpatient services for children and teens who are experiencing an urgent mental or behavioral health crisis, including:

  • Thoughts of suicide or self-injury
  • Feelings of depression, anxiety or hopelessness
  • Out-of-control behaviors
  • Substance misuse
  • Any mental health crisis

No appointment or referral is necessary.

While at the UCC, trained staff will:

  • Provide crisis stabilization support
  • Complete a comprehensive mental health assessment
  • Work with your family to develop a safety plan
  • Connect your child directly to additional services

This program is not an Emergency Department. If a youth needs immediate medical attention, call 9-1-1 or go to the nearest hospital.

There are no beds in the UCC. Our goal is to deescalate the crisis, complete the evaluation and connect you to services in under 24 hours.

Hours:

  • Monday – Friday, 7:00am – 11:00pm
  • Saturday and Sunday, 3:00pm – 11:00pm

Phone: (860) 297-0520

March 13, 2025
The Paradis family in West Hartford knows what it's like to have a child in crisis, and they want to share their story in hopes of helping others who are ...
February 15, 2025
In response to the growing youth mental health epidemic in the U.S., the State of Connecticut introduced Urgent Crisis Centers (UCCs) which provide immediate care—no appointment necessary—to children and teens, ...