Urgent Crisis Center (UCC)

Now Open!

Our walk-in Urgent Crisis Center (UCC) provides outpatient services for children and teens who are experiencing an urgent mental or behavioral health crisis, including:

  • Thoughts of suicide or self-injury
  • Feelings of depression, anxiety or hopelessness
  • Out-of-control behaviors
  • Substance misuse
  • Any mental health crisis

No appointment or referral is necessary.

While at the UCC, trained staff will:

  • Provide crisis stabilization support
  • Complete a comprehensive mental health assessment
  • Work with your family to develop a safety plan
  • Connect your child directly to additional services

This program is not an Emergency Department. If a youth needs immediate medical attention, call 9-1-1 or go to the nearest hospital.

There are no beds in the UCC. Our goal is to deescalate the crisis, complete the evaluation and connect you to services in under 24 hours.

Hours:

  • Monday – Friday, 7:00am – 11:00pm
  • Saturday, 3:00pm – 11:00pm

Phone: (860) 297-0520

October 18, 2024
The Village’s walk-in, youth mental health Urgent Crisis Center (UCC) in Hartford is extending its hours of operation to meet an increased need for immediate mental health support for children ...
August 7, 2023
The Hartford UCC, located at The Village for Families and Children at 1680 Albany Ave. accepts walk-in patients who are welcomed into a colorful, playful waiting room and quickly met ...